Last Updated: 27th Novemver 2025

1. Acceptance of Terms

Welcome to Red Marshal Property Management (“we,” “our,” or “us”). By accessing or using our website and services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Description

Red Marshal provides property management and transformation services including:

 – Property assessment and consultation
 – Interior design and restyling
 – Operational setup for holiday rentals
 – Revenue optimization and management services
 – Ongoing property maintenance and support

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

4. User Accounts

When you create an account with us, you agree to:

 – Provide accurate and complete information
 – Maintain the security of your password
 – Accept responsibility for all activities under your account
 – Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these terms.

5. Property Listings and Content

Property Owners:

 – You warrant that you own or have legal authority to manage the property listed
 – You are responsible for the accuracy of property information
 – You agree to maintain adequate insurance coverage
 – You authorize us to manage bookings and payments on your behalf

Content Guidelines:

 – No false, misleading, or fraudulent information
 – No content that violates intellectual property rights
 – No discriminatory or offensive material
 – No unauthorized commercial solicitations

6. Fees and Payments

Service Fees:

 – Property assessment: Free initial consultation
 – Transformation services: As per agreed quotation
 – Management fees: Percentage of rental income as per contract
 – Additional charges may apply for special services

Payment Terms:

 – Invoices are due within 15 days of issue
 – Late payments may incur interest charges
 – Refund policies are outlined in individual service agreements

7. Cancellation and Refund Policy

Property Assessments:

 – Free consultations may be rescheduled with 24 hours notice
 – No-shows may affect future booking availability

Service Contracts:

 – Cancellation terms are specified in individual agreements
 – Refunds are processed based on work completed and costs incurred

8. Intellectual Property

All content on our website, including:

 – Logos, trademarks, and brand elements
 – Website design and layout
 – Service descriptions and marketing materials
 – Proprietary processes and methodologies

are owned by Red Marshal and protected by intellectual property laws.

9. User Responsibilities

You agree not to:

 – Use our services for any illegal purpose
 – Interfere with website security or functionality
 – Attempt to gain unauthorized access to our systems
 – Use automated systems to extract data
 – Post false or misleading information

10. Third-Party Services

Our services may integrate with or link to third-party services including:

 – Payment processors
 – Property listing platforms
 – Analytics services (Google Analytics)
 – Marketing tools

We are not responsible for the content or practices of third-party services.

11. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee:

 – Uninterrupted or error-free service
 – Accuracy of all information provided
 – Specific results from our services
 – Compatibility with all devices or browsers

12. Limitation of Liability

To the maximum extent permitted by Indian law, Red Marshal shall not be liable for:

 – Indirect, incidental, or consequential damages
 – Loss of profits or revenue
 – Data loss or corruption
 – Property damage or personal injury
 – Any damages exceeding the fees paid to us

13. Indemnification

You agree to indemnify and hold harmless Red Marshal, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

 – Your use of our services
 – Violation of these terms
 – Infringement of third-party rights
 – Your property listings or content

14. Termination

We may suspend or terminate your access to our services:

 – For violation of these terms
 – For fraudulent or illegal activities
 – For non-payment of fees
 – At our discretion with reasonable notice

15. Governing Law and Dispute Resolution

Governing Law:

These terms shall be governed by and construed in accordance with the laws of India.

Dispute Resolution:

 – Informal negotiation: 30 days
 – Mediation: Through recognized mediation service
 – Arbitration: Binding arbitration in [City], India
 – Court proceedings: Courts in [City], India shall have exclusive jurisdiction

16. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

17. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

 – Natural disasters
 – Government actions
 – Internet or utility failures
 – Pandemics or health emergencies

18. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms of Use, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Red Marshal regarding our services.

20. Contact Information

For questions about these Terms of Use, please contact:

Red Marshal Property Management
Email: info@redmarshal.co.in
Phone: [Your Phone Number]
Address: [Your Office Address]

Grievance Officer: [Name]
Email: info@redmarshal.co.in
Response Time: Within 30 days

 

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By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.