Last Updated: 27th Novemver 2025

1. Introduction

Welcome to Red Marshal (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management services.

By using our services, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

 – Name and contact details (email, phone number, address)
 – Property information and details
 – Payment and billing information
 – Government identification documents (if required for verification)
 – Communication preferences

Automatically Collected Information

 – IP address and device information
 – Browser type and version
 – Pages visited and time spent on our website
 – Referring website addresses
 – Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

 – To provide and maintain our property management services
 – To process your requests and transactions
 – To communicate with you about our services
 – To personalize your experience and improve our services
 – To comply with legal obligations under Indian laws
 – To prevent fraud and enhance security
 – For marketing and promotional purposes (with your consent)

4. Sharing of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With Affiliates

We may share your information with our affiliated companies and business partners who assist us in providing services to you.

Service Providers

We may share information with trusted third-party service providers who help us operate our business, such as:

 – Payment processors
 – Analytics providers (Google Analytics, Google Tag Manager)
 – Customer relationship management tools
 – Marketing and advertising partners

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights Under Indian Law

As per the Information Technology Act, 2000 and related rules, you have the right to:

 – Access and review your personal information
 – Correct inaccurate or incomplete information
 – Withdraw consent for data processing
 – Request deletion of your personal information
 – Object to processing of your information
 – To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. We use:

 – Google Analytics: To understand how visitors interact with our website
 – Google Tag Manager: To manage tracking codes and tags
 – Essential cookies: For website functionality
 – Performance cookies: To analyze website performance

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our website may contain links to other sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

12. Grievance Officer

As required under Indian law, we have appointed a Grievance Officer to address your concerns regarding data protection. You may contact them at:

Grievance Officer: LoveJot
Email: info@redmarshal.co.in
Address: [Your Office Address]
Response Time: Within 30 days

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Red Marshal Property Management
Email: info@redmarshal.co.in
Phone: [Your Phone Number]
Address: [Your Office Address]

14. Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.